Choosing the right saddle for you & your horse.
If you are interested in trying our saddles with a view to buy have a look at the website and see which saddles you like the look of, you can give us a call or e-mail for further information.
Once we have an idea of what you are looking for, details of yourself and your horse we can decide between us which saddles we will bring for you to try at your saddle fitting. for more information please see our information page Your SaddleTrial & Customisation.
Photo’s of your horse’s back and a wither template would also be helpful and if you have a saddle a photo of your horse wearing his/her current saddle ( from both sides) and details of any problems you are experiencing see Placing an Order and Booking a Saddle fit.
On the day of your fitting we will fill in paperwork for our records and will have the selection of the saddles you have chosen with us, you can try them and should you decide to buy one we would take payment for the saddle plus call out fee. All our saddles have a trial period, 4 weeks for ReactorPanel and 14 days for Comfort and Native Pony so you will have plenty of time to make sure you have made the right choice.
Should you wish to return or exchange your saddle during this time you would be given a refund less a handling charge related to bank charges depending on the form of payment . All our saddles also come with a 1 year guarantee on both the tree and leatherwork, please see our terms and conditions for more information.
We recommend a saddle check within the first 3 months especially in cases of remedial fits as we have found that horses and ponies will regenerate muscle very quickly when fitted correctly and given the right exercise, because of this we give a free adjustment/re-flock during this time subject to the agents call out fee.
Please feel free to contact us for your annual saddle check, our diaries are often shown under our contact details and will give you an idea as to when we will be available. We are of course always available for advice via telephone or e-mail as quite often I can make suggestions which may make a call out un-necessary.
Here’s a video with Mathew Lawrence showing us a saddle fit…..